AIDET^SM Five Fundamentals of Patient Communication

AIDET provides a consistent framework for staff to communicate with patients and families as well as each other. The video vignettes that are included in this series demonstrate actual patient interactions with real-life health care professionals in a work setting and provide resources to hardwire the approach throughout your organization.

This interactive video-based training resource, featuring Quint Studer, trains your leaders to:

Reduce patient anxiety
Improve patient compliance
Improve clinical outcomes
Increase patient satisfaction

Series includes:

Group Learning Session: Quint Studer leading a large group session (42 minutes)
Individual Learning Session: Quint Studer providing a personalized session (53 minutes)
AIDET Vignettes: View AIDET in Action and Vignettes of real health care employees using AIDET in their work settings (32 minutes)
Implementation Guide
50 Participant Guides
50 Pocket Cards