Emergency Department Rounding

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This DVD provides the how-tos for implementing Emergency Department hourly rounding on patients to improve safety, quality and patient satisfaction, and shows what hourly rounding looks like with use of vignettes shot in a large emergency room.

This DVD demonstrates the training and execution of Emergency Department rounding that was conducted in the study, The Effects of Emergency Department Staff Rounding on Patient Safety and Satisfaction which will be published by the Journal of Emergency Medicine in September 2008.

Emergency Department Rounding Support Tools

• Rounding Log for 30 Minute ED Rounding
• Rounding Log for Hourly ED Rounding
• Rounding Log for Hourly ED Rounding and IPC
• Emergency Department Staff Opinion Survey
• Hourly Rounding Competency Checklist
• Individualized Patient Care Card

The learning objectives are:

• understand the potential for outcomes with the implementation of hourly rounding in the emergency department and urgent care setting
• learn how to train staff and implement hourly rounding in your Emergency Department or urgent care center
• know what tools to use to hardwire hourly rounding and verify its execution

The targeted audiences for this DVD are ED nurse leaders, physicians and staff who are ready to implement a proven strategy that improves outcomes in decreasing Left Without Being Seen, decreasing Leaving Against Medical Advice, decreasing Patient Falls, decreasing Call Lights and Family/Patient Approaching the Nurses Station and improving Patient Satisfaction.

This DVD shares the actual training that was done by 32 Emergency Departments in the nation who participated for the 4-week study that achieved the tremendous results in the aforementioned areas.

Your Emergency Department is the "front door" to your hospital, making it a critical success factor for your organization. "Nuts and Bolts of Service and Operational Excellence in the Emergency Department" will provide you with the nuts and bolts of service and operational excellence to help you create a culture in your ED that is built to last. Click here to learn more.