Studer Group's quarterly magazine. Theme: Excellence in the Emergency Department
12 pages. Articles include how to cut turnaround time with fast track; boost ED reimbursement; improve patient safety with ED communication tools; exceed patient expectations with ancillary services; reduce patients who leave without treatment; and raise patient satisfaction through discharge phone calls. Also included: an interview with two ED medical directors and a self-test: Is Your ED Hardwired for Excellence? This issue details strategies and tactics to create and sustain service and operational excellence in the emergency department. Articles include:
