Presented by Danny Green
When patients have information about their care provides, their illness and understand what is going to happen next, they have less anxiety and are better able to participate in their plan of care. Learn how to implement and hardwire the AIDET communication model in your organization or medical practice.
A virtual seminar on CD, Quint Studer and Stephen Beeson, M.D. share Strategies and Tools for Engaging Physicians.
This seminar is ideal for all healthcare leaders, medical executive committees, medical staff leaders and office leaders.
A virtual seminar on CD, Paul Grizzell and Debbie Cardello share what it takes to become a Baldrige Award Winning organization. This seminar is ideal for all healthcare leaders, medical executive committees, medical staff leaders and office leaders.
This is a virtual seminar on CD.
Join Lyn Ketelsen, RN, MBA, as she outlines the specific behaviors your organization can implement to achieve results. Learn how Hourly Rounding not only increases patients' perception of nursing excellence and satisfaction with care but also delivers improved clinical outcomes.
Join Jay Kaplan, MD and Julie Kennedy, RN as they share with you proven tools for gaining emergency room patient satisfaction using sound strategic initiatives for capturing efficient patient flow throught the ED and how "pull systems" expediete patients from triage to treatment and from ER to inpatient floors, decreasing turn around times.
Join Quint Studer as he shares with you proven tools for gaining operational results with patient care and connecting with your patient to customize and individualize their care. Gain sound strategic initiatives for leading individualized patient care in your department.
Join Beth Keane for a Studer Group Webinar on Critical Communications.
Learn how to build results through better communications and relationships. Build skills to enable "transparent communications" in which information is shared, expectations are clarified and critical conversations are held respectfully.
Join Bob Murphy and learn how to integrate safety into the Must Haves.
Understand the current environment of health care and the need to integrate safety into daily activities. Create a culture of safety in your organization.
Join Dr. Stephen Beeson and learn the process of physician alignment.
The process of creating physician alignment, engagement and commitment to the organizational mission can be one of the most important efforts to improve the performance of a health care organization. Learn what physicians need to know and hear to align behaviors with the goals of the organization. Use specific tactical training for physician behaviors to drive unit performance and improve patient satisfaction.
Join Bob Murphy and learn the key tactics for reducing turnover, agency and sign-on bonus and increasing employee and physician satisfaction. Find out how peer interviewing improves the quality of your new hires. Use 30 and 90 day meetings to reduce first year turnover and jump start your retention strategy.
