How to Do Business with Fire Starter Publishing

Retailer Discount
Fire Starter Publishing (FSP) offers an across-the-board standard discount of 40 percent of the retail price to resellers.

How to Order
To set up an account and place your first order, please call 866-354-3473 or email info@firestarterpublishing.com.

Return Policy
We offer our resale customers the option of buying books on a returnable basis. In order to return books you’ve purchased, you must establish an account with Fire Starter Publishing that allows returns.

In order to facilitate returns and ensure proper credit to your account, the following conditions must be met:

• Payment in full for the books must have been received by FSP.
• Books must be in new, saleable (non-shelf-worn) condition. Stripped cover returns are unacceptable.
• Books must be packed carefully and with sufficient packaging material to prevent in-transit damage.
• The invoice number and date on which the books were billed must be provided with the return. Books returned with this information and in saleable condition will be credited with 100 percent of the invoice price minus shipping.
• Freight charges for returning books must be paid for by the retail customer. Freight collect shipments will be refused. For your protection, we highly recommend using a traceable shipping method such as UPS or FedEx Ground. FSP is not responsible for returns lost in transit.

All returns should be sent to:

Reindl Printing
Attn: Fire Starter Publishing Returns
1300 Johnson Street
Merrill, WI 54452