Available Presentations

Over the years, Studer Group executives and coaches have delivered hundreds of presentations in venues ranging from small board rooms to auditoriums. As a result, we now offer several time-tested presentations addressing a variety of subjects. Each presentation is carefully customized to meet the particular needs and interests of your group and is delivered by the Studer Group subject matter expert of your choice. Some of the highly effective presentations are listed below. Please contact us about a presentation topic that addresses your unique needs.

LEADERSHIP

• Creating and Sustaining a Culture of Excellence
• Leadership Lessons from Winston Churchill: Lessons for Medical Leaders
• Accelerating & Sustaining Balanced Hospital Performance
• Creating a World-Class Workforce
• Creating a Sense of Urgency: The First Step toward Cultural Transformation
• Nurses are from Saturn, Physicians are from Jupiter, Health Care Administrators are from Mars
• Promoting Professionalism and Professional Accountability: The Why and How of Dealing with   Disruptive Colleagues

PHYSICIAN

• Engaging and Aligning Physicians
• Delivering the Patient Experience-Every Patient, Every Time
• Physician Selection and Orientation
• Driving Organizational Performance with Physician Leadership
• Physician Behavioral Standards
• Integrating Physicians Practices with Hospital Systems
• The Resilient Physician: Stress Management Strategies
• Physicians and Their Loved Ones: A Couples' Survival Guide
• Practicing Excellence
• Honing Your Edge - Language and Tools to Excel in Practice
• Suits and White Coats-Effectively Managing Physicians and their Expectations
• Remembering Why We're Here
• Building and Maintaining Loyalty and Market Share
• Building Patient Trust with AIDET^SM - Clinical Excellence and Patient Compliance through Effective Communication

EVIDENCE-BASED LEADERSHIP^SM

• Adapting Studer Group Performance Management System to your Organization
• How to Create Better Places to Work & Practice Medicine
• High, Middle and Low Performance Coaching
• Accountability: The Antidote to a Culture of Optionality
• Turn Resources into Results

HCAHPS/PATIENT EXPERIENCE

• HCAHPS: Always Leadership
• Creating the Risk Free Patient Experience: Assuring Patient Safety and Reliability
• Physician Impact on HCAHPS- Respect, Listening and Explanation
• Understanding Measurement and How to Move your Patient's Perception of Care as Measured by HCAHPS
• Nursing Impact on HCAHPS-Respect, Listening, and Explanation
• Hourly Rounding - Pain, Potty and Position
• What You Need to Know to be Successful with HCAHPS under Value-Based Purchasing
• Hospitalists and HCAHPS- Innovative Approaches to Improve the Patient Experience in the Hospital

EMERGENCY DEPARTMENT

• Excellence in the Emergency Department: How to Get Results
• Fix the Emergency Department, Fix the Hospital
• Aligning ED Goals and Performance
• Expediting Patient Flow in the Emergency Department
• Leadership and Accountability - Creating and Sustaining a Culture of Excellence
• Improving HCAHPS Performance-Maximizing the ED/IP Correlation

PASSION AND PURPOSE

• Inspired Care
• Inspired Nurse
• Passionate Leadership^TM
• Saving Lives
• Getting Nurses on Board - it's not Empowerment, it's Engagement
• Pride in the Profession - What's great about Nursing

STAFFING, TRAINING AND MANAGING

• Critical Communication Skills: Talk Tactics
• Management By Strengths: Who ARE You?
• Selecting Talent: The only thing worse than a good hire that leaves is a bad hire that stays.
• AIDET^SM - Words Work Wonders.
• Coaching for Performance and Accountability: What We Permit, We Promote.
• Time, Meeting and E-Mail Management
• Team Building in Healthcare
• All Stressed Out - Avoiding Burnout
• Yippee! Another Day in Paradise. . .driving negativity out of the workplace
• Nurse Retention-Keeping the Best and the Brightest
• Getting the Most from Your Patient Relations Department and Service Recovery Program
• Dealing with Difficult Patients and Families
• Why Patients Sue Their Doctors

BALDRIGE

• Utilizing Studer Group's Evidence-Based Leadership^SM (EBL) Framework to Accelerate Your Journey
• Integrating Studer Group's Performance Management System in Your Organization
• Creating a World-Class Workforce
• Creating Better Places to Work & Higher Quality Service for Customers
• Baldrige Criteria - Focus, Align and Accelerate Your Performance Improvement Results