Audio Books

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  • All Tactics
  • 30 and 90 Day Meetings
  • 90-Day Plan
  • Bedside Shift Report
  • Communication Boards
  • Communication Strategies
  • Evidence-Based Leadership
  • Goal Alignment
  • highmiddlelow® Performance Conversations
  • Hourly Rounding
  • Key Words at Key Times/AIDET®
  • Lean
  • Monthly Meeting Model
  • Patient-Centered Care
  • Peer Interviewing
  • Pre and Post Visit Calls
  • Quality Impact Teams
  • Reward and Recognition
  • Rounding
  • Standards of Behavior
  • Support Service/Interdepartmental Survey
  • Thank You Notes
  • Time Management
  • All Outcomes
  • Nurse Communication
  • Align Goals
  • Always Quiet
  • Cleanliness
  • Communication of Medication
  • Courtesy of staff
  • Discharge Instructions
  • Doctor Communication
  • Explanation of Tests/Treatments
  • Financial Impact/ROI
  • Increase Employee Engagement
  • Increase patient satisfaction for ED treatment
  • Increase Physician Engagement/Integration
  • Increase volume
  • Kept informed of delays
  • Pain Management
  • Provider Communication
  • Reduce Call Lights
  • Reduce Employee Turnover
  • Reduce Length of Stay/ALOS
  • Reduce LWBS/AMA
  • Reduce Patient Anxiety
  • Reduce Readmissions
  • Responsiveness
  • Wait Time
Authors
  • All Authors
  • Anthony Schuster
  • Barbara Hotko
  • Bekki Kennedy
  • Clark Gilbert
  • Craig Deao
  • Dan Smith
  • David Marshall
  • Davy Crockett
  • Diana Topjian
  • Erin Shipley
  • Floyd D. Loop
  • Gary Simonds
  • Jackie Gaines
  • Janet Pilcher
  • Jeff Morris
  • Jim Aldrich
  • Karen Cook
  • Kirk Jensen
  • Kurt Larson
  • Leslie Bank
  • Liz Jazwiec
  • Lyn Ketelsen
  • Lynne Cunningham
  • Mark A. Noon
  • Mark Johnson
  • Matthew Bates
  • Michael Harris
  • Quint Studer
  • Regina Shupe
  • Rich Bluni
  • Rulon Stacey
  • Scott Anthony
  • Stephanie Baker
  • Stephen Beeson
  • Susan Baker
  • Ted James
  • Thom Mayer
  • Tony Gorski
  • Victor Arnold
  • Wayne Sotile

Hardwiring Excellence

Healthcare Leadership. In the book, Hardwiring Excellence, author Quint Studer offers a practical how-to guide for creating and sustaining a healthcare culture 

Retail: $28.00 Your Price: $21.00 Availability: In Stock





Hey Cupcake! We Are ALL Leaders

A lot of books have been written on leadership, but few have told the brutal—and funny—truth quite like this one. In her trademark sarcastic style Liz Jazwiec continues her mission to eradicate victim thinking. She sh...

Retail: $28.00 Your Price: $21.00 Availability: In Stock

High Reliability Toolkit

The High Reliability Toolkit is powerful and comprehensive set of 15 tools and tactics for planning, executing, and sustaining improvement. This suite of templates, guides, and checklists are specifically designed to help administrato...

Retail Price: $29.95 Availability: In Stock

High Reliability Toolkit (Quantity: 50)

The High Reliability Toolkit is powerful and comprehensive set of 15 tools and tactics for planning, executing, and sustaining improvement. This suite of templates, guides, and checklists are specifically designed to help administrato...

Retail Price: $599.95 Availability: In Stock

Inspired Journal; A Companion to Inspired Nurse

Write Your Way To Inspiration. Your work as a nurse brings many inspiring moments. By setting aside time to explore and reflect on these events in writing, you can more fully integrate their gifts into your daily life. Inspired Jo...

Retail: $14.95 Your Price: $11.20
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