Individual Books

  • Title A-Z
  • Title Z-A
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  • Price: Low to High
  • All Tactics
  • 30 and 90 Day Meetings
  • 90-Day Plan
  • Bedside Shift Report
  • Communication Boards
  • Communication Strategies
  • Evidence-Based Leadership
  • Goal Alignment
  • highmiddlelow® Performance Conversations
  • Hourly Rounding
  • Key Words at Key Times/AIDET®
  • Lean
  • Monthly Meeting Model
  • Patient-Centered Care
  • Peer Interviewing
  • Pre and Post Visit Calls
  • Quality Impact Teams
  • Reward and Recognition
  • Rounding
  • Standards of Behavior
  • Support Service/Interdepartmental Survey
  • Thank You Notes
  • Time Management
  • All Outcomes
  • Nurse Communication
  • Align Goals
  • Always Quiet
  • Cleanliness
  • Communication of Medication
  • Courtesy of staff
  • Discharge Instructions
  • Doctor Communication
  • Explanation of Tests/Treatments
  • Financial Impact/ROI
  • Increase Employee Engagement
  • Increase patient satisfaction for ED treatment
  • Increase Physician Engagement/Integration
  • Increase volume
  • Kept informed of delays
  • Pain Management
  • Provider Communication
  • Reduce Call Lights
  • Reduce Employee Turnover
  • Reduce Length of Stay/ALOS
  • Reduce LWBS/AMA
  • Reduce Patient Anxiety
  • Reduce Readmissions
  • Responsiveness
  • Wait Time
Authors
  • All Authors
  • Anthony Schuster
  • Barbara Hotko
  • Bekki Kennedy
  • Cheri Goll
  • Craig Deao
  • Dan Smith
  • David Marshall
  • Davy Crockett
  • Diana Topjian
  • Erin Shipley
  • Floyd D. Loop
  • Gary Simonds
  • Jackie Gaines
  • Janet Pilcher
  • Jeff Morris
  • Jim Aldrich
  • Jim O'Loughlin
  • Joan Kanute
  • Karen Cook
  • Kirk Jensen
  • Kurt Larson
  • Leslie Bank
  • Liz Jazwiec
  • Lyn Ketelsen
  • Lynne Cunningham
  • Mark A. Noon
  • Matthew Bates
  • Michael Harris
  • Quint Studer
  • Regina Shupe
  • Rich Bluni
  • Roger Jones
  • Rulon Stacey
  • Stephanie Baker
  • Stephen Beeson
  • Susan Baker
  • Ted James
  • Thom Mayer
  • Wayne Sotile

Is it possible to create a positive workforce in negative times? Yes, it is, says speaker, strategist and consultant Liz Jazwiec, RN. But first you have to get real about how tough a job in healthcare really is. About the negative thi...

Retail Price: $28.00
Your Price: $21.00

A lot of books have been written on leadership, but few have told the brutal—and funny—truth quite like this one. In her trademark sarcastic style Liz Jazwiec continues her mission to eradicate victim thinking. She sh...

Retail Price: $28.00
Your Price: $21.00

Liz Jazwiec’s Workplace Trilogy: Audiobook CD Set

Retail Price: $60.00
Your Price: $48.00

Most of us work ourselves silly focusing on quality, demonstrated outcomes and proven results. That's a good thing. Yet too often we stop short of the final step: zeroing in on how all our hard work comes across to the patient or ...

Retail Price: $28.00
Your Price: $21.00
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